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FAQs

1. Where Can I Find My Authentication Code?

  • Sent to your registered office by Companies House.

  • It’s a 6-digit code used to file documents online.

  • Lost it? Request a new one through our website while signing up.

  • ​The new code will arrive by post at your registered address.

2. What Is a CIC (Community Interest Company)?

  • A CIC is a company set up to benefit the community, not private shareholders.

  • Must pass a community interest test to qualify.

  • CICs must file:

    • Dormant accounts

    • Confirmation Statement (CS01)

    • CIC Report (even if not trading)

3. Do I Need to File Both Dormant Accounts and CS01?

  • Yes, both are required every year.

  • They are separate filings with different deadlines.

4. Do I Need to File a CS01 If Nothing Has Changed?

  • Yes, you must file it every year, even if nothing has changed.

  • It confirms details like:

    • Office address

    • Directors & secretaries

    • Shareholders

    • Share capital

    • PSC (People with Significant Control)

    • SIC code (business activity)

5. What If I Miss the CS01 Deadline?

  • Directors may face criminal charges and a fine of up to £5,000.

  • Your company could also be struck off the register

6. Do Dormant Companies Need to File Accounts?

  • Yes, even if you’re not trading, you must file Dormant Company Accounts with Companies House.

  • Applies to all small companies, including CICs.

7. What If I File Dormant Accounts Late?

  • Non-fling can trigger penalties ranging from £150 to £1500.

  • Late 2 years in a row? Penalty doubles.

  • Risk of being struck off + possible legal action for directors.

8. How Is Dormant Filing Different for CICs?

  • CICs must file an extra CIC Report, which includes:

  • A summary of activities & community impact.

  • Details of stakeholder consultation (or a note if none occurred).

  • A £50 filing fee for CIC-related compliance.

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